Effective Date: 5 December 2024
At Vastrakar.com, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with global privacy standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information directly from you, automatically through our website, and from third-party services. The types of information we collect include:
A. Personal Information
We may collect the following personal information:
- Name, email address, phone number, and mailing address
- Account login credentials (username and password)
- Payment information (such as billing details but not full credit card data)
- Purchase history and preferences
B. Non-Personal Information
- Browser type, IP address, operating system
- Device information, referring URLs, and browsing behaviour
C. Sensitive Information
We do not intentionally collect sensitive data such as health or financial details unless required for specific services and with your explicit consent.
D. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, including:
- Session cookies for site navigation
- Analytics cookies for website performance
- Advertising cookies for personalized ads
2. How We Use Your Information
We use the collected data to:
- Provide, operate, and maintain our services
- Process transactions and manage orders
- Send transactional communications, including order confirmations and updates
- Improve website functionality, user experience, and customer service
- Comply with legal obligations and enforce our terms of service
3. Legal Bases for Processing (GDPR Compliance)
We process personal information under the following legal bases:
- Consent: When you provide explicit consent (e.g., subscribing to a newsletter)
- Contractual necessity: To fulfil a contract with you (e.g., processing orders)
- Legitimate interests: For business purposes like fraud prevention and marketing
- Legal obligation: To comply with applicable laws and regulations
4. Your Rights
A. Under GDPR (For EU Residents)
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Data portability to another service provider
- Object to or restrict the processing of your data
- File a complaint with a supervisory authority
B. Under CCPA (For California Residents)
You have the right to:
- Request disclosure of data collected, sold, or shared
- Request deletion of your personal information
- Opt out of the sale of your personal data
- Not be discriminated against for exercising your privacy rights
To exercise your rights under GDPR or CCPA, please contact us using the details provided in Section 9.
5. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your information with:
- Service providers: For payment processing, order fulfilment, and website analytics
- Law enforcement: When required by law or to protect our rights
- Business transfers: In the event of a merger, acquisition, or sale of assets
All third-party service providers are bound by confidentiality agreements and data protection laws.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement robust security measures to protect your data, including:
- Encryption of sensitive information
- Secure data storage systems
- Regular security audits and vulnerability assessments
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
A. Types of Cookies We Use
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: To analyze website usage and improve performance
- Advertising Cookies: To provide relevant advertisements based on browsing behaviour
B. Managing Cookies
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the website.
9. Contact Us for Privacy Inquiries
For questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us at:
Vastrakar.com
Email: support@vastrakar.com
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.
By continuing to use our website, you acknowledge and agree to the terms of the updated policy.